What are the Troubleshooting Steps for Brother Scanner not Working

 Brother printers are worldwide popular for delivering friendly and quality printing services. The Brother printer is compatible across multiple platforms and shares an amazing User experience. Although Brother printers are popular for their user-friendly features and reliable printing experience, technical issues can occur at any time and create troubles for the user. One of the most common problems faced by the Brother printer users is the Brother scanner not working. If you are also facing the same trouble with your device, the following steps can help you to fix the issue and continue using the scanning feature without any hassle.

Brother scanner not working:  troubleshooting steps to follow

> Check the power connection

Sometimes, when users turn on their device the blank screen appears. This means that their printer is still in sleep mode or turned off. You need to check the power connection and make sure that your device is getting a proper supply. Press the power button again, to wake up your device from sleep mode.


> Check the connectivity

You must configure your Brother printing device using the network scanning tool. When there is trouble in the communication between printer and computer, you face problems like the Brother scanner not working. Check the connection, and make sure that everything is working fine.


> Check the printer IP address

Print the network configuration list to get the details about the current network configuration of your Brother printer. Here are the instructions you can follow to print the list.

- On your Brother printer, hit the menu button.

- Tap on print reports>> network configuration.

- Hit the Ok button.

- Click on " Color start"  or " Black 'mono' start.

- Hit the exit button at last.

- Confirm the IP address.

So these are some easy guidelines that can help you to fix the Brother scanner not working error on your device. Along with the steps, you need to make sure that you are using the upgraded printer software and drivers on your system, and the printer firmware is up to date. The provided troubleshooting instructions will let you fix the error in no time. However, if you are still facing trouble, check the firewall settings and reboot your device. If nothing works for you, it is recommended to contact the Brother printer support team for expert assistance. The printer professionals will help you to find the best solution to the problem.


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